My Dreamforce ’12 Agenda


11:00 AM – Leveraging Salesforce to Add Agility, Flexibility and Mobility to Your Business

12:30 PM – Hands-on Training: Introduction to Apex for Non-Developers (2.5hr)

3:30 PM – Leverage StandardSetController in Apex and Visualforce

4:00 PM – Increasing Web2Lead Form Submissions with the API

5:00 PM – Application Integration Lessons Learned: Customers Share Their Stories



9:00 AM – Touch the Social Enterprise – Marc Benioff and Friends

12:00 PM – Healthcare & Life Sciences Kickoff: The Social Future of Patient Care

1:30 PM – Enhancing the User Experience with jQuery

3:00 PM – How to Use Salesforce Service Cloud to Transform Your Internal Shared Helpdesk

4:30 PM – How Salesforce Uses the Service Cloud



9:00 AM – Top 10 Tips on How to Use Social Media to Grow Your Small Business

10:30 AM – Dashboards Drive By: Top Companies Show How They are Transforming Their Business

12:00 PM – Optimizing the Lead-to-Close Process

1:30 PM – Code Talk #2 – Visualforce

3:00 PM – Analysts Panel: The Future of Customer Service

4:00 PM – The 5-Minute Support Dashboard

5:00 PM – Keynote: Leadership – Taking Charge



8:30 AM – Dashboards For Smarties: Creating Highly Effective Dashboards

10:00 AM – Administering the Service Cloud: Moving to Service Cloud 2.0

11:30 AM – Online Marketing for Bootstrappers

1:00 PM – How to Support Your Customers for Commercial Success

2:00 PM – Q&A with Marc Benioff and Parker Harris

Is health a currency?

Today’s little piece of wisdom was inspired by three things. The first is the movie In Time, that’s main premise is that being employed means that you get more life to live past 25. If you haven’t watched it yet, I suggest that you rent it.

The second point of inspiration is something that one of my graduate professors had said during one of my classes in my first MPH semester:

Most people don’t get sick…that’s the reality.

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CMS backs patients in MU Stage 2 requirements

If you weren’t fortunate enough to attend this year’s HIMSS12 conference (don’t worry…I wasn’t either), you may have missed some important announcements about new requirements and new time lines for Stage 2 Meaningful Use. Published in a proposal on the Federal Register website (you can access it here), these new requirements seem to begin involving the patient as a key contributor to the health care process. Some quick facts of Stage 2:

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The Millennial Patient

I’m an “eighties baby” and, as such, I’m a millennial. I’m the internet child….born with a cell phone in one hand, an iPad in another, and a laptop in my lap. I no longer subscribe to letters because email is instant, and I don’t carry cash because its “safer” to use a debit card. In the age of hyperspeed, however, I still carry around an insurance card that grants me access to see a doctor, manually request my appointment notes, individually call to get lab results and patiently wait while a nurse fills out my patient history section of the chart.

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